FAQ

Where do you get your charms/chains/supplies from?
Sorry, I won’t give out any details regarding where I get my supplies, so please don’t ask!
Are you a trustworthy seller?
One simple answer: YES. If you’re unsure, please check out my MySpace page, I’ve completed thousands of transactions and have lots of happy customers. You can see them showing off their pp wares in the customer gallery on my MySpace page.
How can I buy?
If you have Paypal or a credit/debit card, right here! Just choose your item/s, go to checkout, add international postage if needed, (i.e. if you’re outside the UK) and complete your payment. If you don’t have a Paypal account or a credit/debit card, I also accept cheques/postal orders. Please email me or contact me via mySpace to arrange this form of payment.
What about postage?
Postage is £1 for orders up to £75 within the UK, and will be added automatically for all electronic payments. For orders outside the UK, International postage will need to be added BEFORE CHECKOUT. International postage is £3 for orders up to £75. There is also the option of sending your item/s via Recorded Delivery, which is an extra £1 ontop of normal postage. Please add this to your basket if needed. I will try my hardest to post orders within 5 days of a received payment. Please note: If you need an item for a specific date, please order well in advance as I cannot guarantee postage.
Can I return my item/s?
If you have a problem with your order, let me know. If your item/s are damaged a short time after purchase, they may be posted back to myself to be fixed or replaced with no extra cost (except the initial postage). If item/s are damaged in transit, they may be returned for repairing/a replacement. If item/s are lost in transit, a replacement may be issued. These conditions are all subject to circumstance and I have the right to refuse a refund or replacement. I will not except ‘I don’t like it’ or ‘it’s not the same as the picture’ as a reason for a refund.
Do you do custom designs?
Yes! Please contact me via email or on my MySpace page with your ideas, and I will reply asap.
I'm not in the UK, can I still order?
Yes! I ship worldwide, so no matter where you are, you can get pp goodies! Just remember to add international postage to your order via the shop. Another £1 will be added by Paypal when you check out, bringing your shipping total to £3, which is correct for EVERYWHERE outside the UK. ROI customers do NOT need to add this, the £1 flat rate applies to you too.
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.